We ship to UK addresses only via Royal Mail Tracked 48. All orders include a tracking number which will be shared with you once your order has been dispatched.

Delivery Rates

Shipping is calculated based on the total weight of your order:

Dispatch

Orders are dispatched within 5 working days of being placed. Once dispatched, please allow 2–3 working days for delivery. During busy periods such as Christmas, please allow additional time.

Click & Collect

You are welcome to collect your order in store at no charge:
167 Lordship Lane, London, SE22 8HX
Monday – Saturday: 10am – 5.30pm | Sunday: 12pm – 4pm

Lost or Damaged Orders

If your order arrives damaged or does not arrive within the expected timeframe, please contact us at info@karavaneco.co.uk and we will resolve the issue as quickly as possible.